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onboarding process in healthcare

From Interview to Hire: Everything You Need to Know About The Onboarding Process in Healthcare at The Kensington Falls Church

Welcome to The Kensington Falls Church, an assisted living and memory care community. We are devoted to Our Promise to love and care for your family as we do our own.

Our hiring process is driven by individuals who embody the Kensington Falls Church values and are driven by Our Promise. This is who makes up our Kensington Falls Church family.

Continue reading to learn about our onboarding process in healthcare and view our careers page to explore current job openings.

The onboarding process in healthcare at The Kensington Falls Church

At The Kensington Falls Church, we believe that a robust and efficient onboarding process is absolutely essential. We ensure our new team members can seamlessly integrate into our community and thrive in their roles.

Preparation for Day 1: getting started

Beginning a new role can be an exciting yet intimidating journey. That’s why we’ve designed our onboarding process to provide a smooth transition into your new role at The Kensington Falls Church.

Documentation and paperwork

Your first day will begin with a meeting with Takisha, our Manager of Team Member Services. She will guide you through the New Hire Paperwork, the essential first step for starting employment with us.

System setup

After the paperwork and documentation, we’ll move on to the system setup to create your keys, fob, and name badge.

Depending on your role, we may also set up your Outlook Email account, and introduce you to various platforms that will aid you in daily tasks, such as:

  • OneDrive
  • SharePoint
  • MatrixCare
  • ADP
  • Makeshift
  • TELS/Cisco

The new hire orientation and training program

After your first day, you’ll begin our New Hire and Training Orientation program.

Over the course of two days, we’ll equip new team members with the tools, knowledge, and resources they need to excel in their new role to contribute positively to our community.

Safety tour

To wrap up your first day, Gil, our Director of Environmental Services, will guide you on a Safety Tour.

This walkthrough will help you familiarize yourself with our campus and buildings. It will also educate you on the safety protocols and procedures in case of emergencies.

New hire orientation

New hire orientation will prepare new team members with the foundational knowledge and skills required for their new role, including an understanding of The Kensington Falls Church’s values led by Amy, our Executive Director.

Additionally, you’ll see how our team truly works together to bring Our Promise to life, to love and care for your family as we do our own.

We’ll also cover work-related tasks such as:

  • Using MatrixCare for documentation
  • BCAT
  • Infection control
  • Medication administration
  • Managing medical emergencies
  • End-of-life care

Department specific training

Depending on what department you’ll work in, initial training usually takes about 2 weeks.

Team Members’ supervisor will work through a training program to make sure they feel set up for success. This may involve learning about environmental services with Gil, rehabilitation procedures with Bobby, our Director of Rehabilitation, or dining services with Daniel, our Director of Dining.

Other potential areas of focus can include:

  • Life enrichment with Michelle, our Assisted Living Activities Coordinator
  • Sales and marketing overviews with Anne, Director of Sales & Marketing

Relias training

Lastly, we will conclude with an eight-hour virtual training program on Relias, an educational platform for healthcare workers that all employees must complete within 7 days of their first shift. Training can be completed at their own pace as long as it’s completed within that time frame.

The Relias training program will educate new hires on the following range of topics:

Continued learning and employment beyond the onboarding process in healthcare

After the onboarding orientation has been completed, you’ll receive your schedule and begin working for 1-2 weeks in a training role, which is paid, and will mix in job previews and shadow days with your team members and department heads so you’ll feel confident to start your new role.

From there, The Kensington Falls Church is committed to fostering an environment that promotes continuous learning and professional development for every member of our team. This is particularly important in a sector like healthcare, which is projected to add more jobs than any other occupational group!

From role-specific training to broader educational programs, we offer numerous opportunities for our team members to grow their skills, expand their knowledge, and evolve in their careers in healthcare. This includes PAC and Dementia Care training and monthly team training focused on how to provide the best care to our residents.

From engaging workshops to hands-on coaching and mentoring, our team members are encouraged to continuously learn, innovate, and strive for excellence.

The Kensington Falls Church is hiring — apply today!

Now that you understand the onboarding process in healthcare, are you ready to begin a meaningful career in a community where you’re treated like family?

As a member of our team, you’ll receive comprehensive training, opportunities for professional development, and a chance to work in a positive, collaborative setting. Most importantly, you’ll become a vital part of a community providing the highest level of care and support for our residents.

Our Promise is to love and care for our residents as we do our own family, and we extend this promise to our team members.

Visit our careers page or contact us to explore current job openings. If there’s not a current opening for the role you’re interested in, send us your resume and we’ll let you know when one becomes available.

We’re looking forward to welcoming you into our family and beginning this rewarding journey together!

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